Privacy Policy

Draft template — not legal advice. Have counsel review and customize before production customer use. See AI & data.

TapMango ("we", "us") provides an AI-assisted digital storefront builder for merchants. This policy describes personal and business data we process when you use the TapMango workspace, builder, preview, and publish features.

Data we collect

• Account and workspace details (name, email, organization slug)
• Site content you create or import (menus, copy, images, brand assets)
• Usage metrics (builds, publishes, API activity), audit logs, and optional storefront telemetry (page views / CTA clicks) when analytics cookie consent is granted
• Plan/entitlement metadata from your TapMango company account — we do not store card numbers in this app
• Support tickets you submit (email, subject, message, optional site slug)

Cookie categories

• Essential — authentication, security, CSRF, load balancing (always on)
• Analytics — PAGE_VIEW / CTA_CLICK telemetry when you opt in via the cookie banner
• Marketing — third-party pixels only if you enable them on your published storefront (merchant-controlled)

How we use data

We use data to operate the service, generate and host storefront previews, enforce plan entitlements, provide support, and improve reliability. AI features send prompts and site context to configured model providers — see our AI disclosure. Retention defaults: telemetry and support tickets retained for operational needs (typically ≤ 13 months unless a longer legal hold applies); audit logs per SOC2 readiness checklist.

Your rights (GDPR / CPRA)

Workspace owners may export or delete organization data from Settings. Deletion is irreversible. For a Data Processing Agreement, contact privacy@tapmango.com(counsel required before execution).

Contact

Privacy requests: privacy@tapmango.com